Minimum quality conditions of local and national rail passenger services subject to public service obligations
Following an ad hoc consultation procedure, the Authority adopted a set of indicators and levels aimed at measuring the minimum quality conditions of services provided under public service obligations.
The measures, which apply to rail passenger transport services of local, regional and national interest, are to be adopted by awarding entities and railway undertakings operating either on a national or interconnected rail network, or (though with an ad hoc timetable) on isolated networks, that have concluded service agreements. These conditions are intended to be factored in the Charters of quality of rail passenger services as determined in the service agreement, as well as in the programming documents of transport services.
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