• The Authority
    • Who we are
    • What we do
    • How we are funded
  • Decisions
  • Documents
    • Agreements and Memorandum of Understanding
    • Recommendations
    • Opinions
    • Reports on surveys
    • Annual Reports
    • Public consultations
    • Hearings of the Authority
    • Regulatory measures
  • Media&Events
    • News
    • Communication campaign 2021
    • Press releases
    • President’s interviews
    • Top articles
    • President’s speeches and statements
  • Online Services
    • Online submission of complaints (SiTe)
    • Forms
  • Search
  • Italiano
  • English
  • Contacts
  • Login
L'AUTORITÀ
  • Search
  • Italiano
  • English
  • Contacts
  • Login
  • youtube twitter feed rss linkedin
Logo ARThomepage
X
Advanced Search
Select one or more search criteria

Search documents
Search media and events
Filter by year
Filter by date
Filter by activity
Filter by transport mode
Logo ARThomepage
  • The Authority
    • Who we are
      • The Board
        • President
      • Organisation chart
      • Organisational structure
        • Secretary General
        • Directorates
      • Other bodies
        • Legal Adviser
        • Advisory board
        • Audit Committee
        • Guarantor of Ethics
        • Evaluation and Strategic Control Committee
    • What we do
      • Relevant legislation
      • Rules of procedures
    • How we are funded
  • Decisions
  • Documents
    • Agreements and Memorandum of Understanding
    • Recommendations
    • Opinions
    • Reports on surveys
    • Annual Reports
    • Public consultations
    • Hearings of the Authority
    • Regulatory measures
  • Media&Events
    • News
    • Communication campaign 2021
    • Press releases
    • President’s interviews
    • Top articles
    • President’s speeches and statements
  • Online Services
    • Online submission of complaints (SiTe)
    • Forms
Home DocumentsRegulatory measuresMinimum quality conditions of local and national rail passenger services subject to public service obligations – Decision No 16/2018

Minimum quality conditions of local and national rail passenger services subject to public service obligations – Decision No 16/2018

Last update:  8 February 2018

Following an ad hoc consultation procedure, the Authority adopted a set of indicators and levels aimed at measuring the minimum quality conditions of services provided under public service obligations.

The measures, which apply to rail passenger transport services of local, regional and national interest, are to be adopted by awarding entities and railway undertakings operating either on a national or interconnected rail network, or (though with an ad hoc timetable) on isolated networks, that have concluded service agreements. These conditions are intended to be factored in the Charters of quality of rail passenger services as determined in the service agreement, as well as in the programming documents of transport services.


Switch to the official version of the website, in Italian language, in order to see the original document of the decision and its annexes.

Download Print Share

Share

Documents

  • Agreements and Memorandum of Understanding
  • Recommendations
  • Opinions
  • Reports on surveys
  • Annual Reports
  • Public consultations
  • Hearings of the Authority
  • Regulatory measures
Regulation
  • Services and retail markets
Transport Mode
  • Land
Related decisions
Decision No. 16/2018
ART
ART IN SHORT
  • Who we are
  • What we do
  • How we are funded
UTILITY
  • Information for passengers
  • Contacts
  • Site Map
  • Private area
FOLLOW ART
  • Youtube
  • Twitter
  • LinkedIn
  • RSS
  • Social media policy ART

Copyright © 2022 Autorità di regolazione dei trasporti

Privacy | Accessibility

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.Accept Read More
Privacy & Cookies Policy