Protection of passengers’ rights – Transport by sea and inland waterway

“Rules” on penalty proceedings for infringements of the provisions of Regulation (EC) No 1177/2010 concerning the rights of passengers when travelling by sea and inland waterway

On 15 October 2015 the Transport Regulation Authority adopted a set of “Rules” and a “Complaint form” for the assessment of infringements and the imposition of penalties provided for by Legislative decreeNo 129 of 29 July 2015 implementing the legislation on passengers’ rights in the transport by sea and inland waterway under Regulation (EU) No 1177/2010 amending (EC) Regulation No 2006/2004.

The “Rules” ensure that, also when travelling by sea and inland waterway, passengers enjoy a high level of protection, similar to that provided for other transport modes (e.g. by rail and by bus).

Attachments

“Rules” on penalty proceedings for infringements of the provisions of Regulation (EC) No 1177/2010 concerning the rights of passengers when travelling by sea and inland waterway

Complaint form - “Rules” on penalty proceedings for infringements of the provisions of Regulation (EC) No 1177/2010 concerning the rights of passengers when travelling by sea and inland waterway

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