PROCEEDINGS
(Article 35 of Legislative Decree No 33/2013)

Please note that the following contents are available in Italian language only.

1. PROTECTION OF PASSENGER RIGHTS – RAIL TRANSPORT
2. PROTECTION OF PASSENGER RIGHTS – BUS TRANSPORT
3. PROTECTION OF PASSENGER RIGHTS – SEA AND INLAND WATERWAY TRANSPORT
4. MINIMUM RIGHTS OF HIGH-SPEED RAIL SERVICE PASS HOLDERS
5. MINIMUM RIGHTS OF USERS OF RAIL TRANSPORT SERVICES SUBJECT TO PUBLIC SERVICE OBLIGATIONS
6. MINIMUM RIGHTS OF USERS OF SEA AND INLAND WATERWAY TRANSPORT SERVICES, REGARDING COMPLAINT HANDLING
7. MINIMUM RIGHTS OF RAIL AND BUS USERS, REGARDING COMPLAINT HANDLING
8. OUT-OF-COURT DISPUTE SETTLEMENT PROCEDURE (ADR)
9. REGISTRATION IN THE LIST OF ADR ENTITIES
10. ECONOMIC REGULATION OF MOBILITY SERVICES – IDENTIFICATION OF PUBLIC SERVICE AREAS AND THE MOST EFFICIENT FINANCING ARRANGEMENTS
11. ECONOMIC REGULATION OF MOBILITY SERVICES –DEVELOPMENT OF MODEL TENDER NOTICES FOR THE AWARD OF EXCLUSIVE TRANSPORT SERVICES, MODEL AGREEMENTS FOR TENDER SPECIFICATIONS, AND ESTABLISHMENT OF CRITERIA FOR APPOINTING TENDER EVALUTATION COMMITTEES
12. ECONOMIC REGULATION OF MOBILITY SERVICES – MINIMUM QUALITY REQUIREMENTS FOR RAIL PASSENGER TRANSPORT SERVICES SUBJECT TO PUBLIC SERVICE OBLIGATIONS
13. ECONOMIC REGULATION OF MOBILITY SERVICES –EQUITABLE AND NON-DISCRIMINATORY ACCESS TO BUS TERMINALS
14. ECONOMIC REGULATION OF MOBILITY SERVICES – MINIMUM QUALITY REQUIREMENTS FOR SEA PASSENGER TRANSPORT SERVICES SUBJECT TO PUBLIC SERVICE OBLIGATIONS
15. ECONOMIC REGULATION OF MOBILITY SERVICES – METHODOLOGIES AND CRITERIA TO ENSURE THE EFFICIENT MANAGEMENT OF REGIONAL RAIL TRANSPORT SERVICES
16. ECONOMIC REGULATION OF MOBILITY SERVICES – DEVELOPMENT OF TENDER NOTICES FOR THE AWARD OF MARITIME PASSENGER TRANSPORT SERVICES TO, FROM, AND BETWEEN ISLANDS           
17. ECONOMIC REGULATION OF MOBILITY SERVICES – DEVELOPMENT OF TENDER NOTICES FOR THE AWARD OF LOCAL PUBLIC SERVICES BY RAIL AND ROAD          
18. ECONOMIC REGULATION OF MOBILITY SERVICES – OPINION ON THE ADJUSTMENT OF TAXI SERVICES
19. ECONOMIC REGULATION OF MOBILITY SERVICES – GUIDELINES ON THE ADJUSTMENT OF TAXI SERVICES FOR REGIONS AND LOCAL AUTHORITIES
20. ECONOMIC REGULATION OF MOBILITY SERVICES – VERIFICATION OF COMPLIANCE OF LPT SERVICE PROCEDURES PURSUANT TO LAW 118/2022
21. SANCTIONING PROCEEDINGS UNDER THE AUTHORITY’S REMIT
22. ACCESS TO RAIL AND PORT INFRASTRUCTURE, AND TO PASSENGER AND FREIGHT MOBILITY
23. ACCESS TO RAIL AND PORT INFRASTRUCTURE – DEVELOPMENT OF CRITERIA FOR THE ADOPTION OF TARIFFS, CHARGES AND TOLLS
24. ACCESS TO RAIL AND PORT INFRASTRUCTURE – VERIFICATION OF THE PROPER APPLICATION OF CRITERIA FOR THE ADOPTION OF TARIFFS, CHARGES, AND TOLLS

25. ACCESS TO AIRPORT INFRASTRUCTURE, MOTORWAY NETWORKS AND PASSENGER AND FREIGHT MOBILITY

1. ACCESS TO AIRPORT AND MOTORWAY INFRASTRUCTURE – DEVELOPMENT OF CRITERIA FOR THE ADOPTION OF TARIFFS, CHARGES, AND TOLLS
2. ACCESS TO AIRPORT AND MOTORWAY INFRASTRUCTURE – VERIFICATION OF THE PROPER APPLICATION OF CRITERIA FOR THE ADOPTION OF TARIFFS, CHARGES, AND TOLLS
3. ACCESS TO INFRASTRUCTURE – MOTORWAY CONCESSIONS (TENDER NOTICES)
4. ACCESS TO INFRASTRUCTURE – MOTORWAY SUB-CONCESSIONS (TENDER NOTICES)
5. ACCESS TO INFRASTRUCTURE – MOTORWAY CONCESSIONS (TOLL CHARGING SYSTEMS)
6. ACCESS TO INFRASTRUCTURE – DEFINITION OF OPTIMAL MANAGEMENT AREAS OF TOLL MOTORWAY SECTIONS
7. CONTRIBUTION TO THE AUTHORITY’S OPERATION
8. ECONOMIC EQUILIBRIUM TEST OF PUBLIC SERVICE CONTRACTS