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Home DecisionsDelibera n. 34/2024

Decision No 34/2024

Published on 07/03/2024
(Please note that this content is available in Italian language only)

Procedimento avviato con delibera n. 169/2023. Misure concernenti il contenuto minimo degli specifici diritti che gli utenti dei servizi di trasporto aereo possono esigere nei confronti dei gestori dei servizi e delle relative infrastrutture con riguardo al trattamento dei reclami. Indizione di una consultazione

Full text of the decision (Italian language)

ANNEXES

All. A delibera n. 34_2024_signed

All. B delibera n. 34_2024_signed

OTHER DOCUMENTS

RI delibera n. 34_2024_signed

Schema AIR delibera n. 34_2024_signed

Aree tematiche
  • trasporto passeggeri
  • diritti dei passeggeri
  • aeroporti
  • Alternative dispute resolution
  • aerei
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  • Access to infrastructures
  • Services and retail markets
  • Users’ rights
Transport Mode
  • Air
Related decisions
Delibera n. 83/2019 Delibera n. 28/2021 Delibera n. 169/2023 Delibera n. 92/2024
Legal sources
Art. 37 Decreto legge 6 dicembre 2011, n. 201 Legge 14 novembre 1995, n. 481
Related public consultation
Consultazione sulle misure concernenti il contenuto minimo degli specifici diritti che gli utenti dei servizi di trasporto aereo possono esigere nei confronti dei gestori dei servizi e delle relative infrastrutture con riguardo al trattamento dei reclami
Related regulatory measures
Misure concernenti il contenuto minimo degli specifici diritti che gli utenti dei servizi di trasporto via mare e per vie navigabili interne possono esigere nei confronti dei gestori dei servizi e degli operatori dei terminali con riguardo al trattamento dei reclami di cui alla delibera n. 83/2019 Misure concernenti il contenuto minimo degli specifici diritti che gli utenti dei servizi di trasporto ferroviario e con autobus possono esigere nei confronti dei gestori dei servizi e delle relative infrastrutture con riguardo al trattamento dei reclami – di cui alla delibera n. 28/2021
Related rules of procedures
Regolamento per lo svolgimento in prima attuazione dei procedimenti per la formazione delle decisioni di competenza dell’Autorità e per la partecipazione dei portatori di interesse Regolamento di disciplina dell’analisi di impatto della regolazione e della verifica di impatto della regolazione
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