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Home DecisionsDelibera n. 211/2020

Decision No 211/2020

Published on 17/12/2020
(Please note that this content is available in Italian language only)

Procedimento avviato con delibera n. 147/2020 – Indizione della consultazione pubblica sulle “Misure concernenti il contenuto minimo degli specifici diritti che gli utenti dei servizi di trasporto ferroviario e con autobus possono esigere nei confronti dei gestori dei servizi e delle relative infrastrutture con riguardo al trattamento dei reclami”

Full text of the decision (in Italian)

ANNEXES

All. A delibera n. 211_2020

All. 1 All. A delibera n. 211_2020

All. 2. All. A delibera n. 211_2020

All. B delibera n. 211_2020

OTHER DOCUMENTS

RI delibera n. 211_2020

Delibera n. 211_2020 schema di AIR


Aree tematiche
  • trasporto passeggeri
  • diritti dei passeggeri
  • treni
  • autobus
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Related decisions
Delibera n. 147/2020 Delibera n. 136/2016 Delibera n. 28/2021
Legal sources
Art. 37 Decreto legge 6 dicembre 2011, n. 201 Regolamento (CE) n. 1371/2007 Decreto legislativo 17 aprile 2014, n. 70 Regolamento (UE) n. 181/2011 Decreto legislativo 4 novembre 2014, n. 169 Art. 2, comma 461, Legge 24 dicembre 2007, n. 244 Art. 8 Decreto legge 24 gennaio 2012, n. 1
Related public consultation
Consultazione in materia di contenuto minimo degli specifici diritti che gli utenti dei servizi di trasporto ferroviario e con autobus possono esigere nei confronti dei gestori dei servizi e delle relative infrastrutture con riguardo al trattamento dei reclami
Related opinions
Parere n. 2/2021
Related rules of procedures
Regolamento per lo svolgimento in prima attuazione dei procedimenti per la formazione delle decisioni di competenza dell’Autorità e per la partecipazione dei portatori di interesse Diritti dei passeggeri - trasporto con autobus
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