“Rules” on sanctioning proceeding for infringements of the provisions of Regulation (EU) No. 181/2011 concerning the rights of passengers in bus and coach transport and amending Regulation (EC) No 2006/2004
On 20 January 2015 the Transport Regulation Authority adopted a set of “Rules” and a “Complaint form” for the assessment of infringements and the imposition of penalties provided for by Legislative decree No 169 of 4 November 2014 implementing the legislation on passengers’ rights in bus and coach transport under Regulation (EU) No 181/2011.
The “Rules” on “Sanctioning proceeding for infringements of the provisions of Regulation (EC) No. 1371/2007 on rail passengers’ rights and obligations” was approved by Decision No 4/2015, and amended by Decision No 235/2022.
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