“Rules” on penalty proceedings for infringements of the provisions of Regulation (EC) No 1177/2010 concerning the rights of passengers when travelling by sea and inland waterway
Full text of the decision (in Italian)
Complaint form - "Rules" on sanctioning proceeding for infringements of the provisions of Regulation (EU) No. 1177/2010 of the European Parliament and of the Council concerning the rights of passengers when travelling by sea and inland waterway and amending Regulation (EC) No 2006/2004
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