HomeSe l’autobus non ha standard qualità adeguati (impianto di climatizzazione o prese per ricaricare il cellulare non funzionanti, e così via), posso rivolgermi all’Autorità?
Se l’autobus non ha standard qualità adeguati (impianto di climatizzazione o prese per ricaricare il cellulare non funzionanti, e così via), posso rivolgermi all’Autorità?
No:
perché il regolamento (UE) n. 181/2011 non prevede specifici diritti in materia. Il problema va risolto direttamente con il vettore, oppure occorre rivolgersi al Giudice o utilizzare eventuali strumenti extra-giudiziali di risoluzione delle controversie, come la conciliazione.
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